http://www.atmywish.com (hereinafter referred as "we", "@MyWish", “website”) greatly values your right to privacy, and are committed to make it our highest priority to ensure the information you provide is kept well confidential, and the deals you make on our site are completely secure.
Details of the Information
When you initiate any bookings through @MyWish, we may request you to provide certain personal information like your telephone number, email address, age, gender and your address (hereinafter referred as “Personal Information”). This information would enable @MyWish.com to fulfill your service request(s).
We may retain this information on our secured servers to improvise our customer service and send you selected promotional offers. However, you would always be given an option to opt out from such promotional offers.
When you initiate payments through @MyWish, you will be redirected to your respective payment gateways (eg. Bank, Credit Card or any other payment gateways associated with you) through our payment gateway facilitator E-Billing Solutions Pvt. Ltd. Please note that @MyWish does not get access to any kind of your financial information like your credit card numbers, bank account details or bank passwords; and so does not store any such financial information on its website
In case you are booking over phone, our customer service agent will never ask you to read out your credit card details. For payment, you will be conferenced with a third party Payment gateway IVR (Interactive Voice Response system) and will be asked to enter credit card details and other information on the IVR. This ensures that @MyWish systems or any personnel never know about your credit card details and financial information.
Transactional (non-identifiable) information
When you visit @MyWish.com, our systems may also track information to administer our website,analyze its usage and to serve you better.
Typical examples of the information we track may include but not limited to:
Your Internet protocol address.
The kind of browser or computer you use.
Number of links you click within the site.
State or country from which you accessed the site.
Date and time of your visit.
Name of your Internet service provider.
Pages you viewed on the site.
Disclosure of Information
@MyWish will not disclose the information @MyWish collects from you to any third parties without your prior permission. Notwithstanding the forgoing and to the extent it is necessary, @MyWish may disclose this information without your prior consent in the scenarios including but not limited to -
Comply with the due process of Law or respect an order issued by the Hon’ble Court(s) in India or
Accomplish your service request(s), @MyWish may even share your Personal Information with our service partners like Hoteliers, Agents and our employees. (Please note that @MyWish ensures that our service partners are well abided by a Legal Contract to safeguard your Personal Information from an unlawful disclosure to any third parties).
Safeguard @MyWish from a third party liability or claim,
Participate in a merger, acquisition, or liquidation exercise of @MyWish, its subsidiaries or affiliates by such any party or any legal entity.
Security of Personal Information
@MyWish is committed to take every possible care to protect your Personal Information in online mode. When you register and create a password on our website, the same gets encrypted through encryption software – SSL and stored on our secured servers. Our servers that store your Personal Information are maintained in a secured environment.
Your feedback and experience of your stay in a property booked though @MyWish is very precious to @MyWish and our user community across the globe. We may therefore from time to time request you to provide us your feedback and share your experience(s) about our website and /or a property booked through us. We may even ask you to rate a particular property based on the pre-defined parameters set up by @MyWish.In all such cases, participation is entirely at your sole discretion and you would be given an option to opt out.Please note that the feedback given by you would be essential for quality and service improvement of the respective property.
Once you successfully complete your feedback, @MyWishmay automatically publish your feedback on @MyWish.com (which is in public domain) and therefore you need to be little cautious about the details you may disclose. (eg. The personal information you may provide along with such feedback like telephone numbers, email address may also get reflected on @MyWish.com). @MyWish.com hereby disclaims any kind of liability arising out of such disclosures on @MyWish.com by you.
Links to Third Party Websites
If you are a person with age less than 18 years in India (or Minor as per the law of land of your respective country) then you are not eligible to use our services. We do not encourage you to use our website and request to immediately stop accessing @MyWish.